Warranty & Guarantee
Timber Materials Lifetime Warranty
Discovery Dream Homes (warrants to the original owner for the lifetime of the product that all Timber materials manufactured by Discovery Dream Homes are free from defects resulting directly from the manufacturing process.) We warrant that each log structure will meet all industry standards as they are represented in the handcrafted log industry and will be built to the specification shown on the approved construction drawings unless a change order states otherwise. Discovery Dream Homes also warrants the structural soundness of such materials and that they meet the engineering requirements incorporated in the design of the structure, provided that the structure is constructed in accordance with the plans, specifications, and guidelines in Discovery Dream Homes blueprints and engineering report and sound building practices.
The maximum liability under this warranty is limited to the original purchase price of the defective Timber material. This warranty and Discovery Dream Homes liability do not include labour, installation, or removal costs of replacement materials. Discovery Dream Homes obligation under this warranty shall be limited to replacement (or suitable substitution) of only the Timber materials which prove to be defective under normal installation, construction, use and maintenance. Discovery Dream Homes will replace such defective Timber materials within a reasonable time after the required notice is given.
Damage resulting from improper handling, storage, construction, or maintenance is not covered by this warranty. This Timber material warranty is conditioned upon the treatment of all the Timber materials supplied by Discovery Dream Homes with an approved exterior preservative within sixty days (60), and within the first year of delivery and every three (3) years thereafter. Depending on product used, certain elevations of house may require touch up more frequent. Warranty does not include exterior railing. In the event of failure to treat the Timber materials or failure to notify manufacturer of such treatment in writing, this warranty shall be void. This warranty does not cover the natural characteristics of wood to check warp or twists, nor does it cover wood cell decay damage resulting from decay fungus. Discovery Dream Homes makes no representation or warranty whatsoever with respect to the presence or absence of wood destroying insects at any stage of development in the log wall materials, structural timber materials, or other wood materials.
Warranties, if any, for all other materials included in Discovery Dream Homes various packages or other option items such as doors, windows, preservatives, roof panels, timbers, etc., are warranted by their respective manufacturers if at all.
The Building Components Warranty and the Log Materials Warranty shall not apply to any building component or timber material that has been subject to damage, accident, negligence, alteration, abuse, misuse, or improper assembly. The Building Components Warranty and Log Materials Warranty are limited and expressly in lieu of all other warranties expressed or implied, including the warranties of merchant ability and fitness for particular use.
Notification or defect upon discovery of any defect covered by the building component warranty or the Timber materials warranty. The original owner shall give prompt written notice to Discovery Dream Homes detailing the exact nature for the warranty claim. All warranty claims should be mailed directly to the Corporate Headquarters of Discovery Dream Homes at 4 McCloskey Rd, Keene, Ontario , K9J 0G6, Canada.
Wavier of incidental or consequential damages in any claim or lawsuit for breach of the building components warranty or the Timber materials warranty, the original owner waives the right to incidental or consequential damages. Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Action or Breach of Warranty
Any action against Discovery Dream Homes for breach of the Timber materials warranty or the building components warranty must be commenced within on (1) year from the date the breach is discovered or should have been discovered.
No person or entity including but not limited to any dealer or sales person for Discovery Dream Homes is authorized to make any warranties except as provided herein. The term ” Original Owner as used in this warranty means the person to whom the log home package is originally delivered. This Lifetime Limited Warranty gives you specific legal rights, and you may also have other legal rights which may vary from province to province.
This Lifetime Limited Warranty gives you specific legal rights, and you may also have other legal rights, which may vary from province to province.